Why does I.N.D.S. Canada Corp. Collect Personal Information?
We collect your personal information in order to (a) maintain our records to provide you with warranty or other customer service communications; (b) provide you with marketing, product information, and other offers that may be of interest to you; (c) provide you with services you request and to respond to your comments or requests for information; and (d) meet our legal obligations and other legitimate business interests in Canada.
How Does I.N.D.S. Canada Corp. Collect Personal Information?
Online Collection of Consumer Information: Interstate National Dealer Services, Inc. routinely uses (collects) customer information which includes: credit card information, Vehicle Identification Numbers (VIN numbers) and contact information, in order to fulfill obligations to the customer.
Consumer information is utilized for business related purposes only. Interstate National Dealer Services Canada Corp. will not: Lease, Lend, Rent, Loan, Sell, or in any way distribute customer information, unless compelled to by the Terms of the Personal Information Protection and Electronic Documents Act (P.I.P.E.D.A) 2000, c. 5.
This information includes, but is not limited to: Contact phone numbers, Email addresses, Financial Information, purchase habits, or details pertaining to Services or materials rendered by Interstate National Dealer Services Canada Corp.
Data Security Policy (DSP)
Interstate National Dealer Services, Inc. has dedicated resources and personnel ensuring that your data is not only secured from outside entities, but also kept on a "need to know basis" to ensure that only authorized employees can view your data in a work capacity. The site has security measures in place to protect the loss, misuse and or alteration of information under our control.
Access to Your Information
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted. Your information will be stored in retrievable form. It will only be viewed by those employees who are authorized access your information, such as customer service representatives and claims adjusters. To protect the privacy of our customers, all personal data is stored on secure servers. Access to such data requires a password and an ID number. Only those authorized are issued such passwords. Each access to the data, as well as changes made, are logged. The time and identity of the person gaining access to your personal data, is recorded.
Update of Your Personal Information
If your personal information changes or you would like to review the personal information we have on file, please contact us at firstname.lastname@example.org and place the word "Update" in the subject line. You can correct factual errors in your personally identifiable information by sending us a request that shows error.
Child Safety Policy
Interstate National Dealer Services, Inc. does not market to children, and we would never knowingly ask a child under 18 to disclose personal information. We realize how important it is to maintain a child safe environment, which is why company policy forbids the collection or storage of information of individuals less than eighteen (18) years of age.
How to Contact Us
If the above steps fail to resolve your questions or concerns, you may also contact the Office of the Privacy Commissioner of Canada:
Place de Ville
112 Kent Street, 3rd Floor
Call toll free at 1.800.282.1376